We value your trust above everything else. This policy explains what information we collect, why we need it, and how we keep it safe. By hanging out on our site or shopping with us, you’re agreeing to these terms.
📝 Information We Collect
To get your favorite outfits from our warehouse to your door, we need a little bit of info:
- The Basics: Your name, email, phone number, and shipping address.
- Payment Info: Details needed to process your transaction (handled securely).
- Shopping Habits: We look at your wishlists, cart activity, and browsing history so we can suggest styles you’ll actually love.
- Tech Stuff: Like your IP address and device type, which helps us make sure our website runs smoothly on your phone or computer.
🍪 A Word on Cookies
We use “cookies” to remember you (like keeping items in your cart). You can turn these off in your browser settings, but just a heads-up: the website might get a little “forgetful” if you do.
⚙️ How We Use Your Data
We don’t just collect data for the sake of it. We use it to:
- Deliver your goods: Fulfilling orders and sending updates.
- Help you out: Providing customer support when you need it.
- Get better: Analyzing what’s popular so we can improve our collections.
- Stay safe: Preventing fraud and keeping our community secure.
🤝 Who Do We Share It With?
We never sell your personal info to random advertisers. We only share it with people who help us run our business, like:
- Delivery Partners: So they know where to drop off your package.
- Payment Processors: To make sure your transaction is safe.
- Marketing Tools: To send you our latest offers (only if you want them!).
Note: These partners are legally bound to use your info only for Savia Collections business.
🛡️ How We Keep Things Safe
We use high-quality security measures to protect your details. However, the internet is never 100% foolproof, so we also ask that you keep your account password private and don’t share sensitive info in public reviews.
✍️ You’re in Control
- Update your info: You can change your details anytime in your account settings.
- Close your account: If you want to leave us, you can request to close your account. We’ll only keep what we’re legally required to for taxes and records.
- Choose what to share: You can browse without an account, though you’ll need one to place an order!
📢 Changes & Updates
Sometimes we’ll update this policy to stay current with new laws or tech. We’ll post any changes right here.
💌 Still Have Questions?
If you’re worried about something or just want more clarity, we’re here to help! 📧 Email us: info@savia.org.in